How We Work
Assess. Build. Scale.
Three phases. Clear scope at each step. No open-ended retainers. You can stop after any phase — and the work we do in each one stands on its own.
The Engagement Model
Scope First. Deliver. Then Decide.
Most consulting engagements are designed to keep you engaged. Ours are designed to deliver a defined outcome — and then let you decide whether there's more value in continuing.
Every engagement starts with the Assess phase — a flat-fee audit that produces a prioritized action plan. If the Assess reveals work worth doing, we scope the Build phase and execute. If you want to expand after the foundation is solid, we do that too — month to month, no lock-in.
The model forces specificity. You know exactly what you're paying for, exactly what gets delivered, and exactly when the engagement ends. No retainers that drift. No scope creep that's invisible until the invoice arrives.
Flat Fee
The Assess phase is a fixed price. No hourly billing, no scope ambiguity, no invoice surprises.
Scoped Projects
Build phase engagements have defined deliverables and a clear end point. The scope is set before work begins.
No Lock-In
The Scale phase is month-to-month optional advisory. Stay as long as it creates value. Leave when it doesn't.
Operator-Level Work
You work directly with Amit — not a junior associate managing your account from a portal.
Find What's Broken. Prioritize What Matters.
The Assess phase is a full audit of your eCommerce operation — channels, catalog, margin, reporting infrastructure, and operational processes. It ends with a written, prioritized action plan that tells you exactly what to fix, in what order, and why.
This is the most important phase. Most brands know something isn't working. The Assess tells you specifically what it is, what it's costing you, and what fixing it would be worth. That's the information you need to decide whether to go further — and with whom.
What Gets Delivered
Execute the Improvements. Ship the Work.
The Build phase is where the recommendations from the Assess phase get executed. The scope is defined before work begins — specific deliverables, a clear end date, and no open-ended hourly billing. You know exactly what you're getting and when it's done.
Build engagements can cover a single workstream (catalog remediation, a new channel launch, a reporting rebuild) or a broader operational overhaul. The scope depends on what the Assess identified and what makes sense to prioritize first.
Examples of Build Scope
Expand Channels. Stay Disciplined.
Once the foundation is solid — catalog is clean, reporting is real, Amazon is operationally healthy — the Scale phase focuses on expanding to new channels and markets with the same discipline applied to what already exists.
Scale is optional ongoing advisory. Month-to-month. No retainer contract that locks you in for six or twelve months. We stay involved as long as there's clear value in having us there — and we'll tell you honestly when that's no longer the case.
What Scale Can Cover
Why It Works
Built for Operators, Not Agencies
The Assess / Build / Scale model exists because the typical agency model isn't designed to solve operational problems — it's designed to retain clients. These are structurally different things.
Diagnosis Before Prescription
Agencies sell a service. We start by figuring out what your specific business actually needs — and that's the Assess phase. The recommendations come from your actual data, not a generic playbook.
Deliverables, Not Retainers
Every Build engagement has a defined scope and a finish line. You know what you're getting before we start. There's no mechanism for drift, and no incentive for us to extend the work unnecessarily.
Senior Operator, Not a Team
You work directly with Amit — 16 years of consumer goods eCommerce experience, directly applied to your problem. No account managers, no hand-offs, no junior analysts running your business from a dashboard.
Who It's For
Consumer Goods Brands Ready to Get Serious About eCommerce
Commerxy works best with brands where eCommerce is a meaningful and growing part of the business — but where the operations haven't kept up with the opportunity.
That typically means wholesale-first brands that have been reactive about their digital channels, brands stuck on Amazon that need to expand intelligently, or brands that have tried agencies and found that the operational problems are still there.
Best Fit
Start With a Conversation
30 Minutes to Know If We're the Right Fit
A free strategy call to talk through where your business is, where the operational gaps are, and whether the Assess phase makes sense. No pitch. No deck. Just a direct conversation.
Free 30-minute call. No pitch. No obligation.